Shipping policy

Shipping Policy:

Thank you for choosing Hill River Wines. This Shipping Policy outlines important information regarding the shipping of our products to ensure a smooth and satisfactory shopping experience.

Shipping Methods and Timelines: We offer standard shipping through Australia Post. The shipping method and delivery timeframe may vary depending on your location. Once shipping information has been received we recommend following tracking information through Australia Post for estimated delivery times.

Order Processing: Orders are typically processed and shipped within 3 business days after payment verification. Please note that orders placed on weekends or holidays will be processed on the next business day. Being located regionally, we strive to get your order to you as soon as possible.

Shipping Costs: Shipping costs are calculated based on the weight of your order. You can view the shipping costs for your order during the checkout process before making payment.

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. All orders are shipped with Australia Post.

Shipping Delays: While we make every effort to ensure a timely delivery of your order, please understand that shipping delays may occur due to factors beyond our control, such as weather conditions, or carrier issues. We appreciate your patience and understanding in such situations.

International Shipping: We do not ship Internationally 

Contact Us: If you have any questions or concerns about our Shipping Policy or the status of your order, please contact us at hello@hillriverwines.com.au or ph. (08) 8843 4100.

By placing an order with Hill River Wines, you agree to the terms outlined in this Shipping Policy. Thank you for shopping with us.